Support Options | ApexGreen

Apex Group has an efficient way of handling feedbacks and various support options to meet customer’s expectations and give them more value for their money. It has developed a fully integrated and automated help and information desk, which works round the clock (24X7). At the backend is a team of highly motivated and specialized Network Deployment engineers/ Electricians with cellular phones and sensitive testing equipment to provide instant service.

Apex Group has a premium support option to its SME and Enterprise and other premium customers. Premium Support of Apex Group would be handling all requests coming for these clients and a high level of technical expertise would be available 24×7.

Dedicated Customer Relationship Managers

For all our enterprise customers, we have dedicated Customer Relationship Managers, available 24×7. You can treat them as your personal representative.

Faster Fault Resolution

We have taken away the red tape from our services. By giving direct, personal 24X7 accesses to the engineers who run the network. They have been empowered to resolve the issue quickly and efficiently; rather than merely lodging tickets. The executive who accepts calls, too, is responsible for the fault until it is resolved. Thus, providing you with a single point of accountability without the buck passing and excuses.

SUPPORT OPTIONS:

Call our customer care hotline: 1800-3000-9292
General Query/Feedback
Open/View a Support Ticket

If your problem still not resolved , please use below email for escalation-
Escalation and Customer Grievance : crelation@apexgroup.co.in

CORPORATE OFFICE:

Apex Group of Companies

UFG-4, A-3, Sector-73
Opp Global Indian International School
Noida U.P. 201301

B17, Bansal Complex
Lekhraj Market Indira Nagar
Lucknow, UP, India 226016

KANPUR

Shop No-14, 1st Floor Handloom Haveli, Chunniganj, Kanpur UP
Contact No: 9559736666

ALLAHABAD

Shop No-4, 2nd Floor, Bhihari Bhawan, 3 Civil Lines, Behind Indira Bhawan, Allahabad UP
Contact No: 9559316666, 9559486666

GORAKHPUR

507, Sunanda Tower, Bank Road, Gorakhpur UP
Contact No- 9559586666

VARANASI

S-21/54-55, English Line Road, Near Cant Railway Station , Varanasi UP
Contact No- 9559376666

UNNAO

Avas Vikas, Near Pearl Complex, Opp Hero Honda Showroom, Unnao, UP
Contact No - 9559376666

BARABANKI

1st floor, Opp City Center. Niblet Tiraha, Near Raymonds Shop, Barabanki UP
Contact No - 9559876666

JAUNPUR

Shop No-4, Hotel Chandra, Olanganj, Jaunpur
Contact No - 9559826666

SULTANPUR

Hotel Sanjay Delux, Civil Lines, Near Bus Stand Sultanpur UP
Contact No - 9936806666

SITAPUR

82-B, Elgin Road, Near Telephone Exchange, Sitapur UP
Contact No - 9559856666

RAIBARELI

Vijay Motors, Malikmau, Raibareli UP
Contact No - 9559836666

FAIZABAD

Chabera Collections, Rekabganj Road, Faizabad UP
Contact No - 9935236666

BACHRAWAN

Station Road, Bachrawan UP
Contact No - 9559636666

MOHANLALGANJ

Bharti Nursing Home, Raibareli Road, Mohanlalganj UP
Contact No - 9559726666

SHAHGANJ

OP Tower, Azamgarh Road, Shahganj UP
Contact No - 9559896666

BHADOHI

Railway Station Road, Near Phoolan Devi Chowk Bhadohi UP
Contact No - 9559856666

BALLIA

Techoptims, Behind DAV Inter College, Belthara Road, UP
Contact No - +91-7309489711

SUPPORT

NOW YOU CAN RELAX AND RELY ON US AS WE ARE AVALABLE 24x7 ON YOUR SIDE WHENEVER YOU NEED HELP